Mediation is a client centered process, which focuses on the interests and values of all parties leading to mutually acceptable solutions.

What is Mediation?

A Voluntary, Non- Adversarial Dispute resolution process in which a third party the Mediator, assists clients to reach a mutually satisfactory resolution/agreement.

Why Mediation?

  • Effectiveness
  • Speed
  • Voluntary Nature
  • Cost
  • Flexibility
  • Confidentiality
  • Can help restore good working relationships.
  • Doesn’t infringe your rights to a legal remedy
  • Legal / Court Developments

The Mediation Process

  • Step 1 Mediator meets clients separately to explain the process, and gain a preliminary insight into the issues
  • Step 2 Agreement to Mediate
  • Step 3 The Mediation Meeting/s
  • Step 4 Agreement is recorded & signed

The Mediation Process

Under the guidance of the mediator and in accordance with agreed ground rules the parties:

  • Individually outline their case, concerns and needs.
  • Hear the other party’s case.
  • Clear up misunderstandings.
  • Objectively assess strengths & weaknesses
  • Identify the real issues
  • Explore options
  • Find a solution that meets their individual & common needs.

Where Does Mediation Work Well?


  • Where a dispute may be prolonged in another process,
  • Where the parties need to work together in the future
  • Where the Parties cannot risk major legal costs
  • Where the parties want a solution without adversity
  • Internal: Between Owners, Members, Managers, Staff et cetera in Organisations
  • External: With Suppliers, Customers, Creditors, Debtors, Agencies et cetera
  • Within Communities, between Communities and other organisations

Our Experts

Damien Conroy

Partner, General Litigation

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