As the course of this pandemic progresses it seems we will be required to co-exist with COVID-19 for the foreseeable future.  Remaining in a state of lockdown presents significant challenges for society and government from an economic and social perspective and contact tracing apps have emerged as a complimentary measure to ending such lockdown measures.


On 8 April 2020, the European Commission (the Commission) published a recommendation for the use of technology and data to help predict the spread of COVID-19 in a data protection compliant manner.  The recommendation details practical measures that focus on the use of mobile apps to enhance social distancing measures, as well as to help with contact tracing and information sharing to curb the spread of the virus.  It puts these apps forward as the preferred type of apps with the least impact on privacy.   


For tracing apps to be a success, the public needs to have trust in how the data will be stored and processed.  Transparency is therefore paramount for significant public uptake of such apps.  Compliance with Articles 13 and 14 GDPR through privacy notices needs to be achieved.  A Data Protection Impact Assessment is also necessary for such apps under Article 35 GDPR to mitigate risks to the rights and freedoms of individuals.  The principle of data minimisation and purpose limitation need also to be complied with, in that the data is highly sensitive and should only be used for specified purposes.  The appropriate legal basis for processing needs to be assessed and consent is the most likely basis for such processing.  Careful consideration should be given on how to obtain consent and the options for withdrawing it. 


The Health Service Executive (HSE) has developed the COVID tracker app which has the purpose of supporting the national public health response and members of the public during the COVID-19 crisis.  THE HSE and Department of Health (DoH) are Joint Data Controllers and therefore are jointly responsible for your personal data and responsibilities for compliance with their obligations under data protection laws.  The app has the following functions:


  1. Contact tracing – notifying an individual if they have been in close contact with someone who has tested positive
  2. COVID Check-in – enabling users to record and upload health symptoms without revealing your identity
  3. News and Information – providing facts and figures about COVID-19 levels in Ireland
  4. Other functions – a leave function is available to users permitting users to delete all data held at any time


The processing of personal data should be limited to the sole purpose of fighting COVID-19 and no commercial use of the data should be made.  It is widely recognised that when combined with other measures such as social distancing, the contact tracing app can contribute to the fight against COVID-19.  Acceptance and widespread voluntary use of the App will depend on the public trusting that any interference with their privacy and data protection rights is kept to a minimum. 


Article by: Marie Hynes, Senior Associate Solicitor at Augustus Cullen Law Solicitors. Augustus Cullen Law is based at 7 Wentworth Place, Wicklow. If you would like more information on this topic, call +353 404 67412 or email

09 September 2020

    Dear Joice… you are and have been very professional, sympathetic and dignified in all of your dealings with us and I put that down to one simple fact. You listened.

    James, Medical Negligence Client

    Neil is an absolute gentleman to deal with – kind, tactful and very efficient. We could not praise him highly enough. He brought us through a horrible time.

    Sean, Medical Negligence Client

    Many thanks again for a job well done. We really appreciate all your hard work and practical advice.

    Corporate client in a commercial litigation matter

    Dear Jamie, You and your team in ACL were so professional, diligent and prompt. I have recommended you and the firm, and will continue to do so.

    Lorraine McCarthy

    Gus Cullen and the firm’s approach to addressing the key issues was professional, yet personal, efficient yet attentive.


    The process is a difficult one and when you deal with people who are so professional and yet genuine/real people, it makes it so much easier... so thanks a million.


    Request a Callback